CSR Response to Cyber Incidents
If you as a CSR discover a cyber incident, please do the following:
1. Disable all network connectivity on the target computer (unplug Ethernet cable, turn off WiFi, etc.).
2. Do not perform any further actions on the computer (reboot, power off, etc.).
3. Call the Security Operations Center (SOC) at 404.385.CYBR (2927) and report the incident.
4. Cyber Security will issue further instructions.